Unable to change screen resolution, Mouse jumps around in an awkward manner.

Task 1:	Diagnose & Repair > Computer Desktop > Complete System
Operating system:	Windows 2000, NT, XP
Brand:	HP
Error Code/Message:	screen resolution is too small. Change to 1024x768. Requesting on-site service. Mouse jumps around in an awkward manner
Model:	PV985AA
Number of Computers:	1
Serial Number(s):	MXD53003GG

Service Date:	Wed May 7, 2008 6:00pm - Thu May 8, 2008 5:00pm
Location:	New Port Richey, FL (Commercial)
Hours On Site:	1h 30m
Total Service Fee:	US $75	about fees
Labor:	US $75
Parts:	US $0
Sales Tax:	US $0
Service Tax:	US $0

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