Provider Case Study

Service Provider:	Server Solutions Inc.
	Creating an Additional Revenue Stream

"OnForce keeps you fresh, working on different things involving both software and hardware real-world types of problems. What is nice is that a provider can choose to take a job or not based on availability and it's a great source for extra work."

— Phil Puccia, Owner
     Server Solutions, Inc.

Challenge

Operating from Naperville, Illinois, Server Solutions offers system integration, networking and communications services. Owner Phil Puccia was looking for a good way to create additional revenue streams for his company. He decided to register as a service provider with OnForce after learning about it from a friend.

Solution

Puccia assigned one of his employees to handle OnForce service requests. Soon he began receiving work through OnForce from industry-leading national resellers and OEMs. He has received a wide range of jobs, including from computer repairs, wiring and consulting on various technology integrations.

Result

Puccia is building a growing, loyal customer base through OnForce that uses his company for IT repair and solutions servicing. He appreciates the platform's customer service; OnForce was able to help him get up and running quickly on the platform. The service events he secures through OnForce enable him to fill downtime for his on-staff technicians, while increasing revenue and building a new customer base for his firm.