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Training

We are committed to creating a world-class experience for all members of the OnForce community. As part of this effort, we have created online tutorials and instructor-led webinars to help service buyers and professionals take full advantage of the OnForce Marketplace.

Introductory Demo: This brief online tour offers a general overview of OnForce, how the Marketplace works and the benefits to buyers and professionals.

Courses for OnForce Buyers

Getting Started Tutorial: This online tutorial is designed for buyers who want to understand how the OnForce Marketplace works. The tutorial introduces topics such as how to create and route a work order, monitor accepted work orders, approve work orders, and rate a professional.

This 60-minute instructor-led session is designed for buyers who are new to the platform. Topics include: marketplace dynamics, the Buyer Command Center, and creating and routing work orders. Email us to schedule a Buyer Basic Training session.
 

This instructor-led session is designed for buyers who have experience with OnForce and want to receive advanced training that is tailored to their needs. Drop us a note to schedule a Buyer Advanced Training session.
 

Courses for OnForce Professionals

Platform 101: This online tutorial is required for all professionals new to OnForce, and represents the last step before being activated on the platform. Topics include: marketplace dynamics, editing your service profile, managing work orders, and best practices for success.

Platform 102: This online tutorial is geared toward experienced professionals. The tutorial addresses principles of a marketplace, advantages of certifications and background checks, advanced settings, and best practices for delivering top service.