Service Buyers Service Pros

kevin c. PowerPro

358 Work Orders Completed

Pro ID: 110
Overall Rating: 5.8/6 (152 ratings)

Louisville, KY 40291
Service Range: 50 miles

Background Checked
Apr 18, 2006
Drug Tested
Apr 20, 2006

Member Since: 2003
Stock Parts: yes


Overall Feedback

Past 6 Months Past 12 Months Lifetime
6/6 (2 ratings) 5.5/6 (15 ratings) 5.8/6 (152 ratings)

Most Recent Ratings:

6/6 Onsite System Set-up (Qty 1)

Hardware Service
Fri Jun 13 2008 @ 10:23am

Buyer Comments
no response from customer on survey.

6/6 INstall CISCO1841with cards and cables

> >
Tue Jun 10 2008 @ 11:33am

6/6 Assit pulling, terminating cables and installing equipment

> >
Sat May 10 2008 @ 1:10am

6/6 This WO is to replace 43 Payment terminals, Estimated time required 4.25 hours

Hardware Service
Mon May 5 2008 @ 11:39am

Pro Response
My only complaint is that I was not paid in a timely manner. It took 7 days to get paid.

6/6 Install router/modem

> >
Wed Apr 30 2008 @ 8:42am

6/6 USER'S LAPTOP IS GETTING A BATTERY ERROR WHEN TRYING TO CHARGE THE THINKPAD T61

> >
Mon Apr 28 2008 @ 1:54pm

5.7/6 On-Site System and Wireless Network Setup (Qty 1)

Hardware Service
Tue Apr 15 2008 @ 4:43pm

Buyer Comments
Thanks for checking up. We did have one issue. The installation guy did not set up the email completely. It is now fixed but I was quite disappointed that he did not complete the job he was to do.

Pro Response
Customer stated that he knew how to setup his email. I asked several time and she stated that he would set up his own email.

6/6 HP03 HP Desktop Repair (This work order is NOT available for additional sales opportunities.)

> >
Fri Apr 11 2008 @ 11:21am

Buyer Comments
Per Michelle, the Tech was nice. He was on-time, quick and efficient.

3.1/6 Install Cisco router.

> >
Fri Mar 7 2008 @ 11:06am

Pro Response
According to this workorder, the buyer expected me to be onsite at 11:15. I arrive onsite at 11:15 sharp, but there was no point of contact onsite. I waited as long as I could but no one showed up. I finally received a call several hours later indicating that the point of contact was now onsite. Buyer is very unprofessional that I could not go back onsite after several hours of no communication from her. Buyer needs to be very prompt and professional in the future.

2.3/6 Wan network upgrade

> >
Thu Mar 6 2008 @ 12:48pm

Pro Response
According to this workorder, the buyer expected me to be onsite at 11:15. I arrive onsite at 11:15 sharp, but there was no point of contact onsite. I waited as long as I could but no one showed up. I finally received a call several hours later indicating that the point of contact was now onsite. Buyer is very unprofessional that I could not go back onsite after several hours of no communication from her. Buyer needs to be very prompt and professional in the future.

1 2 3 4 5 next last