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Service Pro Case Study
Service Pro: Front 15
Giving The OnForce Model A Second Look
The work is paid for upfront by the buyer and the payment gets deposited immediately. OnForce keeps the cash flowing running smoothly at all times.
— Bruce Aquilina, VP of Operations, Front 15 Inc.
Challenge
Front 15 Inc., a managed services provider in Corpus Christi, Texas, was looking to keep its IT service pros working and generating revenue while it developed a new set of products. The company had technicians staffed in markets all over the country, but lacked a sufficient workload to keep them all occupied and efficient.
Solution
Front 15 began utilizing OnForce to supplement work for its technicians. It had joined OnForce several years prior and found that the timing was right to increase its usage of the site. Because of the national coverage OnForce facilitated, Front 15 was able to find work for all its technicians spread across the country.
Result
More than 30 percent of Front 15's revenue in 2007 was generated through the OnForce platform. The company's use of OnForce was profiled in the Wall Street Journal in 2008, and VP of Operations Bruce Aquilina could not be more pleased with the outcome.
"OnForce did an incredible job of providing our business with a backbone while we worked our way into a new market," said Aquilina. "Our use of OnForce has grown to the point where our clients now prefer we contract through the platform, all due to its simplicity. The ability to grow relationships through OnForce is phenomenal."
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